Break Fix Services
Grow your business sustainably without compromise
At Sumillion, we provide expert Break Fix Maintenance services to ensure your IT infrastructure operate smoothly and with minimal downtime.
Our break-fix service can be used as an alternative to OEM warranty, providing support for all your hardware under one easy to manage contract, offering more comprehensive support and tailoring SLAs to your business needs.
Our services offer a straightforward but efficient approach to prolonging the lifespan of your core IT assets, even after they have reached their end-of-support (EOS) date. Our support is customised to meet your specific requirements, ensuring that legacy equipment remains fully operational until you’re ready to move to your next solution.
Our engineers will respond to your reported issues and work to resolve them within our pre-agreed SLAs.
Carried out on an as-needed basis, we’ll troubleshoot, repair, or replace hardware and software components as necessary.
If you're experiencing any IT disruptions or need support with your IT systems, don't hesitate to contact us.
Our commitment to the environment
- A certified carbon neutral business, offsetting our carbon footprint.
- Dedicated to lowering the impact of further production
- Contributing to the circular economy
- Multiple Forward Stocking locations to minimise transport distance of spare parts
- Providing remote support and resolutions where possible
- Efficiently deployed field workforce to reduce travel distance (and time)
- Committed to increasing the lifetime of assets